Frequently Asked Questions (FAQ)

Frequently Asked Questions

 

What is a barcode menu?


Barcode Menu is a QR-Code solution that allows you to have a digital menu directly on your customers mobile devices. A quick solution to implement to dematerialize your menus.

Why do I need a digital menu?


  • Guests don't have to wait for a waiter to arrive.
  • Guests can explore the menu on their smartphone; no app is required.
  • The digital menu will always be at the guests' fingertips.
  • You can quickly edit the menu and create promotions

 

How do I start?


Leave a request on our website. We will contact you and help set up a digital menu.

How do I configure the menu?


  • We will assist you with the initial menu configuration for free. The menu in electronic format and photos of the dishes are the only things we need.
  • You can also set up the menu by yourself in the easy-to-use online editor.

 

Do I need to upload photos?


Yes, photos are highly desirable.

They will show off the food and whet your stomach's appetite.

Studies show that customers tend to skip menu items without photos, while dishes accompanied by photos attract the most attention

Can I edit the menu?


You can add, edit, hide and delete whole sections and menu items with an easy-to-use control panel.

 

How do guests find the restaurant menu?


 

  • Offline: a QR code can be placed on tables, table toppers, entry points, bar counters, business cards, serving plates, etc.
  • Online: the link can be posted on your social media channels, restaurant's website, Trip Advisor, Facebook, Instagram, etc.

 

How will the restaurant be notified about the order?


 

Each time the order is placed, a text message with order details will be sent to the restaurant's smartphone.

The message will also be sent to the dedicated Telegram group.

 

How do call the waiter to the table?


Each table will have a unique QR code.

When scanning the code, the table is getting automatically assigned to a particular guest, enabling remote waiter calling and order placement.

The restaurant will receive notifications via SMS and Telegram.

 

Who can use the barcode menu?


barcode.al is a digital solution.

  • Restaurants
  • Cafes
  • Bars
  • Coffee Houses
  • Buffets
  • Bakeries
  • Pizza Shops
  • Food markets
  • Diners
  • Dark Kitchens
  • Street Foods
  • Bistro
  • Clubs
  • Hotels
  • Recreation facilities

Any business that serves menus to its clients and wants to go online and have a digital menu can use our software solution.

What are the countries where Barcode.al can be used?


The barcode menu can be used worldwide. (Globaly).

What are the prices?


You can check out our prices here. If none of those plans suit you, send us an email at contact@barcode.al or use the following form here, we will contact you soon for a custom plan.

How long can I use the free plan?


The free plan is for unlimited usage.


Can I change my plan at any time?


Yes, you can switch from any plan at any time you want.

Can you fill in my menu?


Yes, send us an email at contact@barcode.al or use the following form here. We will contact you soon for a custom plan.

Can I have a demo?


Yes, click here for the free plan, or send us an email at contact@barcode.al. Use the following form here,we will contact you soon to help you.

Do you have a partnership program?


Yes, send us an email at contact@barcode.al. Use the following form here,we will contact you.

What payment options do you accept?


We accept payment by wire transfer or via credit card. Depending on your location, payments will be in your local currency; prices are shown here.

Can I cancel my subscription anytime I want?


Yes, you can cancel your subscription at any time by simply going to your account. You will find a button to cancel your subscription.

Can I still have access to my menus if I cancel my subscription?


No, if you decide to cancel your subscription, your menus will no longer be accessible, but we will keep them so you can reactivate your menus at any time by renewing your subscription.

Do you have other questions?


Contact us at contact@barcode.al or use the following form here.

 

Last updated: July 18, 2023

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